Emails triggered by specific customer actions have a 71% higher open rate and a 102% higher click -through rate than boilerplate, non-triggered email messages . These statistics paint a simple picture. Modern customers demand more responsive and personalized service through comfortable channels. Long hold times on customer service lines are no longer acceptable. Mass mailing and copy/paste marketing are no longer transforming when audience segmentation offers the kind of small business services that have grown to become what customers expect.
Data collection and analysis, especially whatsapp database in volumes enabled by the Internet, provide greater insight into customers' lives, preferences and desires. In addition, it provides deeper insight into the effectiveness of business practices and strategies, providing concrete, actionable information on which to base critical decisions in myriad business contexts. foundation Digital marketing is lucky enough to enter a medium that facilitates the practice of analytics. Whether it's an email campaign, a coupon code, or just a web visit, there are dozens of opportunities for even small businesses to make use of their data.
The most basic building block of any business in the modern media ecosystem is the website. Customers are no longer just using a company's website for contact information, but to inquire about products, converse with other users, and even consume relevant content. As such, a company's website has become one of the most valuable digital marketing tools, offering engagement and information in exchange for insight and data. “Big data” often evokes images of large, complex campaigns that require advanced analytics. However, data collection is much easier than this. forums and comments Company blogs are fast becoming a business staple as part of a content marketing strategy that connects customers and opens businesses to new opportunities .